Spaulding Ridge’s Kieran Daley was recently featured in Ironclad’s thought leadership page. Here’s a preview:
Your contracts are the foundation of your business relationships—but after a contract is signed, other systems take over.
Your customer relationship management system (CRM) manages your customer accounts and prospecting deal cycles. Your configure-price-quote tool (CPQ) configures pricing and packages once you’re ready to sign on the dotted line. And your enterprise resource planning software (ERP) manages your supplier relationships and spend. These enterprise-wide systems do most of the day-to-day heavy lifting for your sales, HR, and legal teams, yet they rarely talk to one another.
Because contracting fits into all of these end-to-end processes, it’s critical to connect these systems together. These important systems don’t always talk to one another, which is why we call an expert in to help strategize how to connect them without losing key functionality. When you need help with implementation, you call Kieran Daley, Director of Legal Ops at Ironclad partner Spaulding Ridge. Says Daley, “We are a cloud implementation partner with one of the largest technical legal ops practices globally to support integration implementations. There’s a lot of nuance to doing this right, but once you connect your systems together, it’s a total game-changer...”
Read the full article on Ironclad’s website, or reach out to us with questions about CLM implementation.